Privacy Policy and You takes protecting your data very seriously. This policy has been developed because we want you to feel confident about the privacy and security of your personal information entered on our website. We follow strict security procedures in the storage and disclosure of your information as required by law under the Data Protection Act 1998. Our security procedures mean that we will always ask for proof of your identity before we will disclose information about you, or to you, be this on our website or over the telephone. As part of proving your identity, we may need to ask for your password, which is why you should never disclose it to anyone else. Limited is registered in England and Wales (Registration number 06578994), with the registered address at: Transactor House, Leylands Business Park, Colden Common, Winchester, SO21 1TH. In this Privacy Policy "we", "us" and "our" means Limited. Limited complies with and is registered under the data protection laws in the United Kingdom and takes all reasonable care to prevent any unauthorised access to your personal data.

By using our website and price comparison services you are giving us permission to use your data as set out in this Privacy Policy. If you do not agree to this Privacy Policy, please refrain from using our website.

How we will use your data

As part of requesting an insurance quotation, you may need to provide us with information about other people. Before you do this, you must first get their permission and by submitting information about them, you are confirming to us that you have their permission to do so and that they understand how their information will be used under the terms of this Privacy Policy. This applies to all information you provide about someone else and especially to sensitive data such as health information, criminal proceedings or convictions.

We may also use your data to review and analyse market trends and to track sales data. If you clicked on a price comparison service button on a third party website to arrive at our site, we will supply information about the quotations you have obtained and any policies you obtain to the third party site that referred you to us. Unless you tell them otherwise, the third party site may contact you by post, telephone, email or SMS to promote their products and services. If you do not wish to be contacted in this way, you need to let the third party site operator know, not us. If you are unhappy with how the third party website deals with your request, or any other aspect of their service, please let us know as well as the third party operator.

Disclosure of information

We will endeavour to treat all your personal information as private and confidential. Other than under the terms of this Privacy Policy we will not disclose any of your information to any other parties unless:

  • We are legally compelled to do so
  • There is a duty to the public to disclose
  • Disclosure is required to protect our interest
  • Disclosure is made at your request or with your consent

Help with choosing the right quotation

Unless you have ticked the box in the section entitled 'helping you complete your purchase' which will appear if you click on the underlined link within the 'if you'd prefer to not use this service, please click here for more information' statement, you agree that your details may be used by the top two insurers who provided you with the cheapest quotes to contact you to discuss their product and see if you are interested in purchasing the insurance policy they have quoted for. They may also highlight any special offers or ways they might be able to help you get an even cheaper price with them.

The two insurers who contact you are doing so purely based on the cheapest price retrieved not exclusively based on the cover you selected. only permits them to contact you on in respect of the specific insurance quotation they provided and even then only for a limited period of time, after which they are obliged to consider your details as 'off limits' or 'opted-out' to use the Data Protection Act 1998 phrasing. insurer partners are also allowed to contact you by telephone, email and SMS message if you click through to their website to help you with any queries you may have, regardless of their position in the results.

Information about our services

After processing your insurance quotation request, we will send you a summary of the prices received by either email or SMS. This is part of our automated service and is a condition of use of our website. You will receive this summary email or SMS even if you opt out of our other services as detailed below. If you do not wish to receive the summary email or SMS, please do not request an insurance quotation on our site. may use the information you supply to contact you by phone, email, SMS or otherwise about products and services which may be of interest to you. This could include sending you our newsletter, exclusive offers or helpful insurance policy renewal reminders.

If you are not happy for your data to be used in this way, you can unsubscribe in a number of ways:

  • Click on the 'unsubscribe' link provided on each email we send to you;
  • Email
  • If you have received an SMS text message you can opt out at any time by sending 'QUIT' to short code (INSERT NUMBER) (messages will be charged at your standard operator rate), or send an email to

Please remember that once you have opted out, we will no longer be able to contact you about products or services that may benefit you.

Unsolicited marketing policy understands that you probably don't want to be inundated with marketing communications from the insurance providers that provide insurance quotations to you as a result of us sending your details to them. Wherever possible our systems will automatically opt you out of receiving their marketing material and therefore you shouldn't receive any communication from any third parties, other than outlined in this Privacy Policy, as a result of visiting our website. Although we cannot guarantee this, we do have agreements in place with our insurer partners to prevent such communication, so please let us know if you do experience problems of this nature by emailing

Your rights to your personal data

If you want to know what personal information we hold about you, we will provide you with this data. If any information held is inaccurate, we will make the necessary amendments and confirm to you that these have been made. If you wish to make a request under the terms of the Data Protection Act 1998 (DPA), for the personal information we hold about you, please write to us at:

Data Protection Officer Limited
Transactor House,
Leylands Business Park
Colden Common
SO21 1TH

You should enclose:

  • Two photocopied forms of identification displaying your name, address and/or date of birth and
  • A cheque for the statutory administration fee of �10.00 made payable to Limited. We are entitled to charge you this fee under the DPA to cover our administration costs. Limited is a data controller under the DPA in relation to your personal information. The insurance product providers and their appointed representatives and any intermediaries will also be data controllers in relation to your personal information, and you have the same rights to know what information they hold about you as you do about the information we hold. In the event that some of our insurer partners process personal data outside the European Economic Area (EEA), their websites should tell you that they do this.

If you have any enquiry about our data protection and privacy policy or practices, please write to the Data Protection Officer at the above address.

Removal of personal information

If you would like us to remove any personal information from our records, then please write to our Data Protection Officer at the above address or email us at We will make all reasonable efforts to delete your information from our files if it is deemed appropriate.


Monitoring or recording of your calls, emails, text messages and other communications may take place in accordance with UK law, and in particular for business purposes including: quality control and training; processing necessary for the entering into or the performance of a contract; to prevent unauthorised use of our telecommunications systems and web sites and/or services; to ensure effective systems operation; to meet any legal obligation; in your vital interests; in order to prevent or detect crime; and for the purposes of the legitimate interests of the data controller. Please visit the following websites for further information:

Confidentiality and Disclosure

If for any reason employs the services of third party agents to undertake any data processing or other similar service then we will request from the third parties confirmation that they adhere to our DPA compliance requirements. Should you wish to complain about a service we have provided, we may be obliged to forward details about your complaint, including your personal information, to the Information Commissioner (who regulates data protection law in the UK) and/or the relevant ombudsman.

The Insurance providers and intermediaries who provide quotes to pass information to the Claims Underwriting and Exchange Register, run by Insurance Database Services (IDS) and the Motor Insurance Anti-Fraud and Theft Register, run by the Association of British Insurers (ABI), to which the police, the DVLA and DVLNI (Driver & Vehicle Licensing Agencies), as well as other insurers, have access. Some insurers may also participate in Insurance Hunter, a data-sharing scheme. These services are intended to help insurers check the accuracy of the information provided to them and also to prevent fraudulent claims. When processes your quote request, the insurance provider may search these registers and databases and any other anti-fraud registers set up by or for the insurance industry to provide such services.

It is a condition of all insurance policies provided in the UK that you must tell the insurer about any incident (such as accident or theft) which may or may not give rise to a claim, along with any other fact that could be material to whether the insurer is prepared to offer cover to you and whether the cover is offered on standard terms. It is therefore vital to tell about accidents, claims, convictions, medical conditions and anything else we ask you during the process of getting you your insurance quotes and we will pass this information to the insurance provider.

When you take out a motor insurance policy, including motorbike and van cover, your insurance cover details may also be added to the Motor Insurance Database, run by the Motor Insurers' Information Centre (MIIC). This has been set up to help identify uninsured drivers and may be searched by the Police to assist them in confirming who is insured to drive. If there is an accident the database may be used by insurers, MIIC and the Motor Insurers' Bureau as well as persons making a claim for a road traffic accident, to identify the relevant policy information.

Credit searches

Many insurance providers operate a credit scoring system and will carry out checks with credit reference and fraud prevention agencies. These checks can include electoral roll and credit information. The insurance checks are registered as general insurance searches (they are specifically not registered as any form of credit related search) and may be viewed by other companies when you apply for credit or insurance. does not carry out these checks and nor are these checks being carried out because you are using our price comparison site (or indeed any other insurance comparison site).

Law's terms of business are subject to English law and to the exclusive jurisdiction of the English courts. You acknowledge that by providing data to us, you consent to the processing of your data in accordance with this Privacy Policy. We reserve the right to amend or modify our Privacy Policy at any time and in response to changes in applicable data protection and privacy legislation.